Privacy Policy

1. Introduction

Welcome to Shopivol. We are committed to respecting your privacy and protecting any information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform to create business or professional websites.

2. Information We Collect

To provide our services, we collect the following personal information:

• Contact Information: Name, email address, phone number, and business name.
• Payment Information: Payment details are processed through a third-party processor, Paystack, and are not stored on our servers.

3. Purpose of Data Collection

We collect and use your personal data for several purposes:

• Account Creation: To register your account on our platform.
• Customer Support: To assist you with issues and inquiries.
• Analytics and Improvement: To analyze platform performance and improve our offerings.
• Marketing: With your consent, we may send promotional emails and updates.

4. Third-Party Services

We use trusted third-party services to enhance our functionality:

• Google Analytics: For tracking and analyzing user interactions on our site.
• Paystack: For secure payment processing.

These third parties have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. User Rights

You have control over your data and can:

• Delete Account: You may delete your account at any time, which will permanently remove your data from our servers.

6. Data Security

We implement security measures, including using Cloudflare for protection against potential Distributed Denial of Service (DDoS) attacks. We also ensure that your information is handled securely and access is restricted to authorized personnel.

7. Data Retention

We retain your data only as long as your account is active on our platform. If you delete your account, all associated data will be permanently removed from our system. We do not retain user data without consent.

8. Cookies Usage

Shopivol uses cookies and similar tracking technologies to enhance the user experience, monitor usage, and analyze traffic to our platform. Cookies may be set by us or by third-party providers (such as Google Analytics) to collect information about user activity, preferences, and usage patterns on our website. This helps us understand how users interact with our platform and enables us to improve our services.

Users can control or delete cookies through their browser settings. However, disabling cookies may affect the functionality and experience of certain features on the platform.

9. Children's Privacy

Our platform is intended for business owners and professionals; however, we do not have an age restriction for use.

10. Contact Information

For questions, concerns, or requests regarding your data, you can reach us through:

• Email: support@shopivol.com
• Phone: +234 805 113 2661
• Messaging Widget: Available on our platform for direct inquiries.

11. Changes to this Privacy Policy

We may update our Privacy Policy at any time. If we make changes, we will notify you by updating the "Last Updated" date at the top of this policy and provide a notice of the changes on our platform. You are encouraged to review this policy periodically to understand how we are protecting your information. Continued use of our platform after any changes are made indicates acceptance of the revised policy.